Question 1

What is Tigbit?

Accepted Answer

Tigbit is an AI character chat app for creating, discovering, and talking with fictional characters. Characters and chat responses may be generated by AI, so treat them as entertainment and creative content rather than factual, professional, medical, legal, or emergency advice.

Question 2

Who can use Tigbit?

Accepted Answer

Tigbit is intended for adults who are at least 18 years old. By creating an account or using Tigbit, you confirm that you are 18 or older and that you are able to agree to our Terms of Service. You are responsible for how you use Tigbit, including the characters you create, the conversations you participate in, and any content you share. Tigbit is an AI entertainment and companion chat app. It is not intended for children, and it should not be used as a substitute for professional advice, including medical, legal, financial, or mental health advice. Your use of Tigbit must follow our Terms of Service, Privacy Policy, and any other applicable policies. We may restrict or remove access if we believe an account is underage, violates our policies, or is being used in a harmful or unlawful way.

Question 3

How do I create or edit a character?

Accepted Answer

In the Tigbit app, use the character creation flow to choose a name, image, description, personality, and other details. If you want to update a character later, open the character from your account and use the available edit controls. Public characters may be visible to other users. Make sure character details follow Tigbit's rules and do not include content you do not have the right to share.

Question 4

Is Tigbit free?

Accepted Answer

Yes, Tigbit is free to use. Because AI processing costs money, the free tier includes advertisements and rate limits to help cover those costs. If you need more advanced features, higher usage limits, or an ad-free experience, paid subscription plans are available.

Question 5

How do subscriptions and purchases work?

Accepted Answer

Tigbit may offer subscriptions, credits, tokens, or other paid features. Purchases made in the mobile app are processed by the app store or payment provider shown at checkout. Subscription access is linked to the store account used for purchase. If your subscription does not appear correctly, use the restore purchases option in the Tigbit app.

Question 6

How do I manage or cancel a subscription?

Accepted Answer

Subscriptions must be managed through the store where you purchased them. Deleting the Tigbit app or deleting your Tigbit account does not automatically cancel a subscription. Manage Apple App Store subscriptions Manage Google Play subscriptions

Question 7

How do refunds work?

Accepted Answer

Refunds for app store purchases are handled by the store where the purchase was made. If you purchased through Apple or Google Play, use that store's refund process. Tigbit cannot directly issue refunds for purchases processed by an app store except where the store or applicable law allows it. If you need help identifying a purchase or troubleshooting access to a paid feature, contact support with the account email and a brief description of the issue.

Question 8

Can the character author see my chats?

Accepted Answer

No, your chats and conversations on Tigbit are strictly private. The creator of a character cannot see any of the messages you exchange with that character. Your interactions remain confidential between you and the AI, and Tigbit does not provide any feature for character authors to access user chat histories.

Question 9

How do I delete my account?

Accepted Answer

If you can sign in, request deletion in the Tigbit app by going to Settings > Advanced > Delete Account. You can also request deletion by email. For full instructions, including subscription notes and processing details, see Account Deletion.

Question 10

Are there real people behind character responses?

Accepted Answer

No, Tigbit is powered by different Large Language Models (LLMs). These models are trained on extensive datasets and generate responses that adapt to situations, creating the feel of interacting with real people. However, there are no humans behind the character responses.

Question 11

How do I report unsafe content or abuse?

Accepted Answer

Use the reporting tools available in the Tigbit app when possible. You can also email support@tigbit.ai to report unsafe content, harassment, abuse, account concerns, or other safety issues. If you send a report via email, make sure to provide enough detail for us to review the report, such as your account email, the character or content involved, screenshots if available, and a short explanation of the concern.

Question 12

Where can I read Tigbit's policies?

Accepted Answer

You can review Tigbit's public policies here: Terms of Service Privacy Policy Cookie Policy

Question 13

Does Tigbit use an advanced memory?

Accepted Answer

Yes, Tigbit uses smarty capabilities to remember critical elements for a discussion long term. This means the AI can retain key details and context across conversations, helping to create a more coherent and personalized chat experience.

Question 14

How to contact Tigbit support?

Accepted Answer

Email Tigbit support at support@tigbit.ai. The email link includes the subject "Tigbit Support Request." To help us respond faster, include the email address on your Tigbit account, your device and platform, a short summary of the issue, steps to reproduce it if relevant, and screenshots or screen recordings when they help explain the problem.

Frequently Asked Questions!

General

What is Tigbit?

Does Tigbit use an advanced memory?

Is Tigbit free?

Account

Who can use Tigbit?

How do I delete my account?

Characters

Are there real people behind character responses?

Can the character author see my chats?

How do I create or edit a character?

Billing

How do subscriptions and purchases work?

Is Tigbit free?

How do I manage or cancel a subscription?

How do refunds work?

Safety

Can the character author see my chats?

How do I report unsafe content or abuse?

Policies

Where can I read Tigbit's policies?

Support

How to contact Tigbit support?